Tenders/IT202610 Enhanced Telephony Solutions

IT202610 Enhanced Telephony Solutions

Fáilte Ireland-National Tourism Development Authority

Published: Sep 19, 2026

Updated: Sep 20, 2026

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Hardware, Cloud Services, Internet and IT support. Located in Ireland, Europe, this opportunity is open to firms and consortiums.

Published through eTenders - Ireland Public Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

This tender, identified as IT202610, is for the procurement of Enhanced Telephony Solutions in Ireland. The contracting authority is likely a public sector organization advertising through the national eTenders platform. The requirement focuses on upgrading or implementing advanced telephony systems, which could include Voice over IP (VoIP), unified communications, contact center solutions, or other modern communication technologies. The goal is to improve communication efficiency, collaboration, and potentially reduce operational costs. Typical requirements for such an IT procurement involve vendors demonstrating expertise in designing, supplying, installing, and maintaining sophisticated telephony infrastructure. Bidders will need to provide detailed technical specifications of their proposed solutions, highlighting features, scalability, security, and interoperability. Experience with public sector clients in Ireland and understanding of relevant data protection regulations (like GDPR) are often crucial. The tender process will involve evaluating proposals based on technical merit, cost-effectiveness, vendor support, and adherence to service level agreements. Successful bidders will be expected to deliver a robust and future-proof telephony system tailored to the contracting authority's needs.

Data provenance

This notice is sourced from eTenders - Ireland Public Procurement and was originally published on September 19, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland-National Tourism Development Authority has issued 448 procurement notices on BidsFactory, including 4 currently open and 389 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Consulting. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: September 19, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit eTenders - Ireland Public Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Fáilte Ireland-National Tourism Development Authority in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.