Follow-up notice: Maintenance and support services for Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems direct procurement
About This Opportunity
TranslatedEtelä-Savon hyvinvointialue Eloisa is announcing a direct procurement for maintenance and support services for its Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems. This contract will have a duration of 48 months. The ICCA and Capsule MDIP systems are critical clinical components used in hospital operating rooms and anesthesia departments, integrating real-time patient data, documentation, and decision support into a unified platform. The maintenance agreement for the ICCA system has expired, and the Capsule MDIP system has lacked a comprehensive maintenance contract covering system updates and support functions. This procurement aims to ensure the continued operational integrity and support for these essential healthcare IT systems, thereby guaranteeing uninterrupted clinical operations and patient care. The direct procurement approach is being used due to the specific nature of the systems and the need for specialized support from the original equipment manufacturer or an authorized provider.
This is a services contract in the general supplies sector. Located in Finland, Europe, this opportunity is open to firms and consortiums.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from fiFollow-up notice: Maintenance and support services for Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems direct procurement South Savo Welfare Area Eloisa is directly procuring maintenance services for Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems for a contract period of 48 months.
Eloisa uses the Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems in hospital operating and anesthesia functions. It is a clinical entity that combines real-time patient information, documentation, and decision support into one system.
The ICCA system maintenance contract has expired, and the Capsule MDIP system has not had a comprehensive maintenance contract covering system updates and support functions.
A support services agreement covering both systems has been negotiated with the system supplier Philips Oy.
A quotation has been requested by email and the quotation has been negotiated with Philips Oy. The quotation includes basic version software updates and
support services for system problem situations.
The estimated total value of the procurement of EUR 221,303.16 (VAT 0%) exceeds the EU threshold. The estimated total value has been calculated for a contract period of 48 months.
The basis for the direct procurement is Section 40 of the Act on Public Procurement and Concession Contracts (1397/2016) Direct Procurement:
for reasons of technicality or protection of exclusive rights, only a specific supplier can carry out the procurement; an additional condition is that no reasonable
alternative or substitute solutions exist and that the lack of competition is not due to an artificial restriction of the procurement conditions.
Only the system supplier can provide maintenance and support services for the systems.,
Lot 1: Follow-up notice: Maintenance and support services for Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems direct procurement
South Savo Welfare Area Eloisa is directly procuring maintenance services for Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems for a contract period of 48 months.
Eloisa uses the Philips IntelliSpace Critical Care & Anesthesia (ICCA) and Capsule MDIP systems in hospital operating and anesthesia functions. It is a clinical entity that combines real-time patient information, documentation, and decision support into one system.
The ICCA system maintenance contract has expired, and the Capsule MDIP system has not had a comprehensive maintenance contract covering system updates and support functions.
A support services agreement covering both systems has been negotiated with the system supplier Philips Oy.
A quotation has been requested by email and the quotation has been negotiated with Philips Oy. The quotation includes basic version software updates and
support services for system problem situations.
The estimated total value of the procurement of EUR 221,303.16 (VAT 0%) exceeds the EU threshold. The estimated total value has been calculated for a contract period of 48 months.
The basis for the direct procurement is Section 40 of the Act on Public Procurement and Concession Contracts (1397/2016) Direct Procurement:
for reasons of technicality or protection of exclusive rights, only a specific supplier can carry out the procurement; an additional condition is that no reasonable
alternative or substitute solutions exist and that the lack of competition is not due to an artificial restriction of the procurement conditions.
Only the system supplier can provide maintenance and support services for the systems.
CPV: 72000000
Organisation: Etelä-Savon hyvinvointialue
Procedure: oth-single
Data provenance
This notice is sourced from Hilma Finland and was originally published on March 22, 2026. Last refreshed 22 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Etelä-Savon hyvinvointialue
Etelä-Savon hyvinvointialue has issued 227 procurement notices on BidsFactory, including 17 currently open and 182 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Social Protection & Welfare. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: August 25, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Philips Oy (0889447-5). The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Etelä-Savon hyvinvointialue in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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