Tenders/Post-notification: Internal request for proposal 2026 in category 1 Personal assistance

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Post-notification: Internal request for proposal 2026 in category 1 Personal assistance

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Original title: Jälki-ilmoitus: Sisäinen tarjouspyyntö 2026 luokassa 1 Henkilökohtainen apu

Keski-Uudenmaan hyvinvointialue

Published: Sep 17, 2026

Updated: Sep 20, 2026

Source: hilma_fi

This tender has been awarded

Awarded to Aarre Avustajat Oy (2969310-3)//AbrarTuki Palvelut (3418549-6)//Avustajaklinikka Oy (3574092-2)//Avustajasi Validia Oy (3119852-3)//Avustajavälitys Oy (3283957-2)//Bene Terveyspalvelut Oy (3352014-1)//Citywork Avustajapalvelut Oy (3107774-8)//Duunia Palvelut Oy (3488070-4)//HemmaKoti Avustajat Oy (3450536-5)//Housemed Oy Ab (2403905-7)//Humana Avopalvelut Oy (2292973-4)//JAG Assistans Ab (2246098-0)//Kasvuväylä Oy (3554579-9)//Koti- ja hoivapalvelut Hyvinvointia Kotiin Oy (1064819-3)//Kotipalvel

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About This Opportunity

This is a services contract in the social protection sector, with a focus on Disability. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 21.6 million.

Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the social protection sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

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The subject of the procurement is personal assistance services. The service subject to procurement will be implemented as a purchased service model. The service is based on the provisions of the Act on the Social Services and Health Care of Persons with Disabilities. Personal assistance means assisting a disabled person with tasks and activities that the disabled person would otherwise do themselves. Personal assistance includes assistance with daily activities, work or studies, interaction, leisure activities, or social participation. The client may also use personal assistance services as part of support for the disabled person's housing or as a method of implementing mobility support. The service will be implemented in the following parts: PART 1 Personal assistance PART 1A Personal assistance Hyvinkää PART 1B Personal assistance Järvenpää PART 1C Personal assistance Mäntsälä PART 1D Personal assistance Nurmijärvi PART 1E Personal assistance Pornainen PART 1F Personal assistance Tuusula PART 1G Personal assistance other Finland PART 2 Personal assistance with an assistant ring PART 2A Personal assistance with an assistant ring Hyvinkää PART 2B Personal assistance with an assistant ring Järvenpää PART 2C Personal assistance with an assistant ring Mäntsälä PART 2D Personal assistance with an assistant ring Nurmijärvi PART 2E Personal assistance with an assistant ring Pornainen PART 2F Personal assistance with an assistant ring Tuusula PART 3 Urgent personal assistance Providing Part 1 Personal assistance is a mandatory requirement. The service provider must offer personal assistance in at least one municipality within the wellbeing services county. The service provider may also offer Part 2 or 3. Part 1G Personal assistance other Finland serves as the basis for pricing services procured elsewhere in Finland. The client will select all service providers that meet the suitability and minimum requirements and have submitted an offer in accordance with the request for proposal for the contract arrangement to provide the service. The priority order of service providers in the procurement is based on the most economically advantageous tender (price and quality) as follows: In Part 1 Personal assistance and Part 2 Personal assistance with an assistant ring, service providers will be selected and their priority order will be determined separately for each municipality in the wellbeing services county and separately for Part 1G. The client's service provider will be selected from the service providers producing the service in the client's municipality of residence. If a suitable service provider cannot be found in the client's municipality of residence, a service provider will be selected from the nearest municipality where a suitable service provider can be found. In Part 3 Urgent personal assistance, service providers will be selected and their priority order will be determined on a lot-by-lot basis. The selection of the service provider and service for each client will follow the procedure specified in Section 6, "Selection of Service Provider for Client-Specific Services," of the appendix "Principles of the Service Provider Register." The client's service provider may change as a result of the competition if this is a solution that meets the client's service needs. In Part 1 Personal assistance and Part 2 Personal assistance with an assistant ring, the service provider will provide the service within their capacity. After accepting a specific client, the service provider must provide the service in accordance with the contract, the client's decision, and the client plan. Part 3 Urgent personal assistance concerns a delivery guarantee in accordance with Section 4.3 of the appendix "Service Description." The service must be provided in Finnish at a minimum. The subject of the procurement is described in more detail in the appendix "Service Description." PART 1A Personal assistance Hyvinkää PART 1A Personal assistance Hyvinkää PART 1B Personal assistance Järvenpää PART 1B Personal assistance Järvenpää PART 1C Personal assistance Mäntsälä PART 1C Personal assistance Mäntsälä PART 1D Personal assistance Nurmijärvi PART 1D Personal assistance Nurmijärvi PART 1E Personal assistance Pornainen PART 1E Personal assistance Pornainen PART 1F Personal assistance Tuusula PART 1F Personal assistance Tuusula PART 1G Personal assistance other Finland PART 1G Personal assistance other Finland PART 2A Personal assistance with an assistant ring Hyvinkää PART 2A Personal assistance with an assistant ring Hyvinkää PART 2B Personal assistance with an assistant ring Järvenpää PART 2B Personal assistance with an assistant ring Järvenpää PART 2C Personal assistance with an assistant ring Mäntsälä PART 2C Personal assistance with an assistant ring Mäntsälä PART 2D Personal assistance with an assistant ring Nurmijärvi PART 2D Personal assistance with an assistant ring Nurmijärvi PART 2E Personal assistance with an assistant ring Pornainen PART 2E Personal assistance with an assistant ring Pornainen PART 2F Personal assistance with an assistant ring Tuusula PART 2F Personal assistance with an assistant ring Tuusula PART 3 Urgent personal assistance PART 3 Urgent personal assistance Lot 1: PART 1A Personal assistance Hyvinkää Lot 2: PART 1B Personal assistance Järvenpää Lot 3: PART 1C Personal assistance Mäntsälä Lot 4: PART 1D Personal assistance Nurmijärvi Lot 5: PART 1E Personal assistance Pornainen CPV: 85000000 85310000 85311000 85311200 Organisation: Keski-Uudenmaan hyvinvointialue Procedure: restricted

Data provenance

This notice is sourced from Hilma Finland and was originally published on September 17, 2026. Last refreshed 2 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Keski-Uudenmaan hyvinvointialue

Keski-Uudenmaan hyvinvointialue has issued 71 procurement notices on BidsFactory, including 6 currently open and 28 awarded contracts. Activity concentrates in Information & Communication Technology, Health & Medical, and General Supplies & Services. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: September 17, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Keski-Uudenmaan hyvinvointialue in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Social Protection & Welfare sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €21,600,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Aarre Avustajat Oy (2969310-3)//AbrarTuki Palvelut (3418549-6)//Avustajaklinikka Oy (3574092-2)//Avustajasi Validia Oy (3119852-3)//Avustajavälitys Oy (3283957-2)//Bene Terveyspalvelut Oy (3352014-1)//Citywork Avustajapalvelut Oy (3107774-8)//Duunia Palvelut Oy (3488070-4)//HemmaKoti Avustajat Oy (3450536-5)//Housemed Oy Ab (2403905-7)//Humana Avopalvelut Oy (2292973-4)//JAG Assistans Ab (2246098-0)//Kasvuväylä Oy (3554579-9)//Koti- ja hoivapalvelut Hyvinvointia Kotiin Oy (1064819-3)//Kotipalvel. The award notice is archived on BidsFactory for transparency and market intelligence.