Tenders/Customer and client relationship management system and its development services

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Customer and client relationship management system and its development services

Auto-translated from lt

Original title: Klientų ir klientų ryšių valdymo sistema ir jos vystymo paslaugos

UAB ILTE

Published: Jul 21, 2026

Updated: Jul 22, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software. Located in Lithuania, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before August 10, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: lt

This tender, originating from Lithuania and sourced via ted, concerns the procurement and development services for a Customer Relationship Management (CRM) system. The contracting authority is seeking a solution to manage and enhance their interactions with clients. The tender encompasses both the acquisition of a CRM platform and the associated development services required to tailor it to the organization's specific needs. Typical requirements for such a procurement include the ability to provide a robust, scalable, and user-friendly CRM software solution. Key functionalities often sought include contact management, sales automation, marketing campaign management, customer service tracking, and reporting and analytics capabilities. The development services component implies that bidders must offer expertise in system customization, integration with existing IT infrastructure, data migration, user training, and ongoing technical support. Bidders are expected to demonstrate a strong track record in delivering complex CRM projects, provide detailed proposals outlining their technical approach and project management methodology, and ensure compliance with data protection regulations. The goal is to implement an effective CRM system that improves customer engagement and operational efficiency.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on July 21, 2026. Last refreshed today. Original language: lt. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About UAB ILTE

UAB ILTE has issued 15 procurement notices on BidsFactory, including 3 currently open and 6 awarded contracts. Activity concentrates in Information & Communication Technology, Environment & Climate, and Energy & Power. All notices are published for Lithuania. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: July 21, 2026.

Frequently asked questions about this tender

When does this tender close?

The submission deadline is August 10, 2026. You have 20 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by UAB ILTE in Lithuania. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Lithuania. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.