Contact (call) center service

Auto-translated from lt

Original title: Kontaktų (skambučių) centro paslauga

AB Klaipėdos vanduo (PV)

Published: Nov 5, 2026

Updated: Nov 7, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the general supplies sector, with a focus on General Supplies. Located in Lithuania, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: lt

This tender, sourced from Lithuania via TED, is for the provision of contact center services. The procurement seeks a 'Kontaktų (skambučių) centro paslauga', which translates to 'Contact (call) center service'. The contracting authority requires a service provider to manage inbound and/or outbound communication, likely via telephone, and potentially other channels such as email or chat. Bidders are expected to demonstrate robust capabilities in customer service, technical support, or information dissemination, depending on the specific needs outlined in the tender documentation. Key requirements will include staffing levels, service hours, quality assurance processes, reporting capabilities, and adherence to data protection regulations. The service provider will be responsible for handling a volume of inquiries or calls efficiently and professionally, representing the contracting authority. This procurement is essential for managing stakeholder communications.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on November 5, 2026. Last refreshed today. Original language: lt. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About AB Klaipėdos vanduo (PV)

AB Klaipėdos vanduo (PV) has issued 31 procurement notices on BidsFactory, including 6 currently open and 3 awarded contracts. Activity concentrates in Industry & Manufacturing, Architecture & Engineering Services, and Environment & Climate. All notices are published for Lithuania. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: November 6, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Lithuania. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by AB Klaipėdos vanduo (PV) in Lithuania. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.