Corrective and adaptive maintenance of the Laus - Argosy business system

This tender concerns the provision of corrective and adaptive maintenance services for the Laus - Argosy business system. Corrective maintenance involves fixing issues and defects that arise during the system's operation, while adaptive maintenance refers to modifications made to the system to keep it functional in a changing environment, such as adapting to new regulations, hardware, or software updates. The Argosy business system likely refers to a specific enterprise resource planning (ERP) or business management software. The contracting authority requires a service provider with expertise in the Argosy system to ensure its continued stability, performance, and relevance. The goal is to minimize downtime, resolve technical problems efficiently, and implement necessary updates or enhancements to support the organization's ongoing business operations. Detailed requirements regarding response times, service levels, and the scope of adaptive modifications will be specified in the tender documentation.

This is a services contract in the information and communication technology sector, with a focus on Hardware and Enterprise Systems. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 330,000.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.