Customer Online Service Platform DIJ: Operation and further development

Auto-translated from German

Original title: Kunden Online Service Plattform DIJ: Betrieb- und Weiterentwicklung

Direktion für Inneres und Justiz des Kantons Bern, Generalsekretariat, Abteilung Digital Management

Published: Nov 6, 2026

Updated: Nov 6, 2026

Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to DE_NEXPLORE AG — €12,584,542

Browse open Information & Communication Technology tenders in Switzerland

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Switzerland, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: German

Betrieb und Weiterentwicklung Kunden Online Service Plattform DIJ. Die Anbieterin übernimmt die Verantwortung für Spezifikation und Realisierung der Anforderungen inkl. Implementierungsprozess mit Tests, Abnahmen und Freischaltung. Weitere Aufgaben sind die Mitarbeit bei Anpassungen der ISDS-Analyse / ISDS-Konzepts und Abwicklung der daraus notwendigen Umsetzungsaufgaben. Es ist die Softwarepflege, die Weiterentwicklung, die Wartung, den Support mit dem entsprechenden Service Level Agreement (SLA) und eine durchgehende Dokumentation sicherstellen. Im Rahmen dieser Ausschreibung beschafft Digital Management im Los 1 eine Leistungserbringerin, welche folgende Leistungen erbringt: Framework: * Ein (1) Partner für Betrieb (ohne Infrastrukturbetrieb) und Weiterentwicklung der Kunden Online Service Plattform DIJ * Weiterentwicklung, Wartung & Support KJA-FS * Sicherstellung der definierten Governance des KOS Frameworks Der Rahmenvertrag wird mit einer Grundleistung 1 von 5 Jahren, einer Verlängerungsoption 1 (OP1) von 2 Jahren, einer zweiten Verlängerungsoption 2 (OP2) von 1 Jahr und einer dritten Verlängerungsoption 3 (OP3) von 1 Jahr abgeschlossen.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on November 6, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Direktion für Inneres und Justiz des Kantons Bern, Generalsekretariat, Abteilung Digital Management

Direktion für Inneres und Justiz des Kantons Bern, Generalsekretariat, Abteilung Digital Management has issued 4 procurement notices on BidsFactory, including 0 currently open and 2 awarded contracts. Activity concentrates in Information & Communication Technology. All notices are published for Switzerland. Notices are distributed via TED - Tenders Electronic Daily (EU) and SIMAP Switzerland. Most recent publication: November 6, 2026.

Frequently asked questions about this tender

How much was the contract awarded for?

DE_NEXPLORE AG was awarded the contract for €12,584,542. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in Switzerland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to DE_NEXPLORE AG. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Direktion für Inneres und Justiz des Kantons Bern, Generalsekretariat, Abteilung Digital Management in Switzerland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.