Tenders/Lappeenrannan Energia Oy: Customer service related activities with IT systems and processes, procurement.
Open🇫🇮FinlandServices

Lappeenrannan Energia Oy: Customer service related activities with IT systems and processes, procurement.

Auto-translated from fi
Original title: Lappeenrannan Energia Oy: Asiakaspalveluun liittyvät toiminnot tietojärjestelmineen ja prosesseineen, hankinta.
Lappeenrannan Energia Oy
Published: Sep 23, 2026
Updated: Sep 23, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology and trade and industry sectors, with a focus on Retail. Located in Finland, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: fi
Hankinnan kohteena on Lappeenrannan Energia Oy:n (Tilaaja) asiakaspalvelukokonaisuus, loppuasiakaspalvelu ja tekninen asiakaspalvelu, työkaluineen, töineen ja prosesseineen, sähkön verkon, kaukolämmön ja veden hyödykkeissä (Asiakaspalvelu - tools included; projektinimi 'Bella'). Luottamuksellisten hankinta-asiakirjojen saatavuus, salassapitositoumus ja toimitusmenettely on kuvattu hankintailmoituksen liitteenä olevan asiakirjan luvussa 11 (1398/2016 73 § 3 mom)

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 23, 2026. Last refreshed today. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Lappeenrannan Energia Oy

Lappeenrannan Energia Oy has issued 3 procurement notices on BidsFactory, including 1 currently open and 2 awarded contracts. Activity concentrates in Finance & Banking, Trade & Commerce, and Information & Communication Technology. All notices are published for Finland. Notices are distributed via TED - Tenders Electronic Daily (EU) and Hilma Finland. Most recent publication: September 23, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Lappeenrannan Energia Oy in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
fi

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Lappeenrannan Energia Oy
🇫🇮Finland

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