LEISON MORENO MARTINEZ - CAR-CPS-0190-2026 - Provision of Management Support Services for the Digital Governance and Data Analytics Office Help Desk Service

The Autonomous Regional Corporation of Cundinamarca (Corporación Autónoma Regional de Cundinamarca - CAR) is contracting Leison Moreno Martínez for management support services, as indicated by reference CAR-CPS-0190-2026. The services are to be provided to the Digital Governance and Data Analytics Office (Oficina de Gobernanza Digital y Analítica de Datos - OGDAD). The contractor will be responsible for administering the Help Desk service, ensuring the provision of support to end-users and managing the required technical and documentary follow-up. The contract duration is 168 days and will be awarded through direct contracting. The role involves managing user requests, troubleshooting technical issues, and maintaining service level agreements for the Help Desk. This support is crucial for the efficient operation of the OGDAD, ensuring that internal and external users receive timely and effective technical assistance. The objective is to guarantee the smooth functioning of the IT support system for the CAR's digital governance and data analytics initiatives, thereby enhancing operational efficiency and user satisfaction.

This is a services contract in the information and communication technology sector. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 21.0 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.