LOT 1 Lines E and P

Auto-translated from French

Original title: LOT 1 Lignes E et P

SNCF Voyageurs

Published: Oct 22, 2026

Updated: Oct 23, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the transport and logistics sector, with a focus on Road Transport. Located in France, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the transport and logistics sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: French

This tender, originating from France and published on the TED platform, is for Lot 1 concerning 'Lignes E et P'. The scope of services required is 'prestations de médiation sociale à bord des trains et en gares', which translates to 'social mediation services on board trains and in stations'. This procurement is aimed at enhancing the passenger experience and managing social interactions within the public transport system. The contracting authority is seeking providers of social mediation services for specific train lines (E and P) and associated stations. Typical requirements for bidders will include demonstrated experience in social work, conflict resolution, customer service, and working within a public transport environment. Mediators will need to be trained to handle passenger issues, provide information, de-escalate tensions, and promote a positive travel environment. Bidders must present a clear methodology for service delivery, staff training protocols, and reporting mechanisms. The objective is to improve passenger safety, comfort, and overall satisfaction.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on October 22, 2026. Last refreshed today. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About SNCF Voyageurs

SNCF Voyageurs has issued 44 procurement notices on BidsFactory, including 3 currently open and 3 awarded contracts. Activity concentrates in Information & Communication Technology, Architecture & Engineering Services, and Transport & Logistics. All notices are published for France. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: October 22, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Transport & Logistics sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in France. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by SNCF Voyageurs in France. The authority is responsible for evaluating bids, awarding the contract, and managing performance.