Lot 2. AI-based virtual assistant

This tender concerns the design, implementation, hosting, and maintenance of an artificial intelligence (AI)-based virtual assistant. The service is intended for the Directorate-General for Circular Economy, Energy Transition, and Climate Change. This initiative is part of the Recovery, Transformation, and Resilience Plan, which is financed by the European Union through the NextGenerationEU funding instrument. The project aims to leverage AI technology to enhance the operational capabilities and service delivery of the Directorate-General, likely focusing on areas related to circular economy principles, energy transition strategies, and climate change mitigation and adaptation efforts. Key aspects of the tender will likely include the technical specifications for the AI assistant, its integration with existing systems, data security and privacy protocols, user interface design, and ongoing support and updates. The successful bidder will be responsible for the entire lifecycle of the virtual assistant, from initial concept and development through to deployment and long-term operational management. This procurement represents a significant investment in digital transformation within a critical governmental department, underscoring the commitment to modernizing public services and addressing pressing environmental and economic challenges through innovative technological solutions funded by European recovery efforts.

This is a services contract in the information and communication technology, energy and power and environment and climate sectors, with a focus on artificial intelligence, e-government solutions, Energy Efficiency and Climate Mitigation. Located in Spain, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 47,121.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.