Maintenance and Software Support of the Inmate Information System (IIS)

Correction

Published: Jan 6, 2022

Updated: Jun 18, 2026

Source: nyc_cityrecord

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About This Opportunity

security & defence services contract awarded in United States: Maintenance and Software Support of the Inmate Information System. By Correction. Published 2022.

This is a services contract in the security and defense sector. Located in United States, North America, this opportunity is open to firms and consortiums.

Published through NYC City Record, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the security and defense sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is a shortlist announcement indicating that firms have been pre-selected for the next phase of the procurement process.

Description

The New York City Department of Correction is contracting with Rangam Consulting for provision of maintenance and software support of the Inmate Information System (IIS). The Department is legally obligated to track its inmates in custody and provide for commissary services among other data collection. DOC still operates legacy software for these functions, and given the uncommon software programming languages, the Department is not able to hire a C++ or Java programmer to do the work that system administrators perform for DOC. The work involves making changes to the systems as needed, whether doing backend changes when there is an anomaly event such as an error in the database as far as reporting where an inmate is in the chain of custody to an error in how much is in an inmate commissary account to software failure glitches that need to be resolved, staff log in account management and resets, or anything else that needs to be resolved to ensure DOC staff can use the software. General expertise required: provide maintenance and support for NYCDOC servers that host the production and non-production versions of the business-related IIS system. Design and development business critical system enhancements. Provide 24/7 technical support.

There is a compelling need for good and services that cannot be timely met through a sealed bidding or competitive sealed proposals. There are a limited number of vendors able to provide System maintenance and support to the Inmate Information System (IIS) by the Department of Correction.

Agency: Correction

Category: Services (other than human services)

Selection Method: Negotiated Acquisition

PIN: 07222N0010

Data provenance

This notice is sourced from NYC City Record and was originally published on January 6, 2022. Last refreshed 7 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Correction

Correction has issued 374 procurement notices on BidsFactory, including 2 currently open and 302 awarded contracts. Activity concentrates in Security, Defense & Justice, Health & Medical, and General Supplies & Services. All notices are published for United States. Notices are distributed via NYC City Record, NYC Open Data, and Indiana IDOA. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United States. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit NYC City Record to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contracting authority has selected an awardee for this notice. The record is kept for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Correction in United States. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Security, Defense & Justice sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.