Maintenance of Hardware and Software for the Active Network of the Retirement Branch and Supplementary Supplies

This tender concerns the maintenance of the hardware and software inventory for the active network of the Retirement Branch, along with supplementary supplies for the network serving the 16 metropolitan pension funds. The scope explicitly excludes the Cnav datacenters and overseas pension funds (CGSS). The network infrastructure is distributed across more than 500 sites throughout mainland France. The primary objective is to ensure the optimal functioning, reliability, and security of the active network equipment and associated software. This includes proactive maintenance, reactive support, software updates, hardware repairs or replacements, and the provision of necessary complementary supplies. Bidders are expected to demonstrate robust capabilities in managing complex IT networks, particularly in a geographically dispersed environment. Key requirements will likely include a comprehensive maintenance plan, rapid response times for incidents, expertise in network hardware and software specific to the Retirement Branch's environment, and the ability to supply required components efficiently. The successful contractor will play a crucial role in maintaining the operational continuity of essential services provided by the Retirement Branch to its beneficiaries across metropolitan France. This contract is vital for ensuring the stability and performance of the IT infrastructure supporting the pension system.

This is a services contract in the information and communication technology and general supplies sectors, with a focus on IT support, Network Infrastructure and General Supplies. Located in France, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 2.3 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.