Maintenance and technical assistance for Oracle software

Auto-translated from French

Original title: Maintenance et assistance technique des logiciels Oracle

Ministère de la Cybersécurité et du Numérique - Direction générale des services contractuels

Published: Mar 6, 2026

Updated: Jun 15, 2026

Source: seao_quebec

This tender has been awarded

Awarded to ORACLE CANADA ULC — CA$52,511

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About This Opportunity

Translated

This tender concerns the provision of maintenance and technical assistance services for Oracle software. The scope of services falls under Category S4, which covers information processing and related telecommunications services, specifically including the maintenance of proprietary or licensed systems and associated technical support. The procurement method selected is a negotiated contract, justified by Article 14, as the estimated value of the contract is below the public tender threshold. The contracting authority for this procurement is the Ministère de la Cybersécurité et du Numérique (Ministry of Cybersecurity and Digital), specifically through its Direction générale des services contractuels (General Directorate of Contractual Services). This implies a need for specialized support to ensure the continued optimal functioning and security of critical Oracle software infrastructure within the ministry. The services likely include software updates, bug fixes, performance tuning, and expert technical support to address any issues that may arise with the Oracle software suite. The focus on negotiated procurement suggests a specific need or a pre-existing relationship that makes this method appropriate for acquiring these essential IT support services efficiently and in compliance with regulatory thresholds.

This is a consulting contract in the information and communication technology sector, with a focus on Software and IT support. Located in Canada, North America, this opportunity is open to firms and consortiums.

Published through Quebec SEAO, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: French

Categories: S4 - Traitement de l’information et services de télécommunications connexes; Maintenance de systèmes exclusifs ou sous licence et assistance technique. Procurement method: Contrat de gré à gré. Rationale: Article14 - Contrat dont le montant est inférieur au seuil d’appel d’offres public.. Contracting authority: Ministère de la Cybersécurité et du Numérique - Direction générale des services contractuels

Data provenance

This notice is sourced from Quebec SEAO and was originally published on March 6, 2026. Last refreshed 9 days ago. Reference: 20260306170521. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Ministère de la Cybersécurité et du Numérique - Direction générale des services contractuels

Ministère de la Cybersécurité et du Numérique - Direction générale des services contractuels has issued 33 procurement notices on BidsFactory, including 1 currently open and 17 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and General Supplies & Services. All notices are published for Canada. Notices are distributed via Quebec SEAO. Most recent publication: May 28, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Canada. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Quebec SEAO to access the full notice, required documents, and submission instructions. Quote reference 20260306170521 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to ORACLE CANADA ULC. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Ministère de la Cybersécurité et du Numérique - Direction générale des services contractuels in Canada. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Consulting contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

ORACLE CANADA ULC was awarded the contract for CA$52,511. The figure reflects the value disclosed by the contracting authority in the award notice.