Managed Debt Collection Services
About This Opportunity
This is a services contract in the finance and banking sector, with a focus on Debt Management. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.
Description
The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work with buyers to ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.
Envisaged scope of services:
● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or subcontractors.
● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to:
○ Litigation
○ Auctioneer Services
○ International DCA Collections
The confirmed scope of this framework will be determined as a result of the market and customer engagement.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on August 25, 2026. Last refreshed 7 days ago. Reference: 080679-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Government Commercial Agency
Government Commercial Agency has issued 253 procurement notices on BidsFactory, including 16 currently open and 206 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Research & Innovation. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: September 23, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Finance & Banking sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 080679-2026 when communicating with the contracting authority.
Who is the contracting authority?
This notice was issued by Government Commercial Agency in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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