Managed Debt Collection Services

Government Commercial Agency

Published: May 26, 2026

Updated: Jun 9, 2026

Source: uk_fts

About This Opportunity

This is a services contract in the governance and public administration sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 500.0 million.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work directly with debt customers and ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.
Envisaged scope of services:
● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or via DCA subcontractors.
● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to:
○ Enforcement and Litigation
○ Auctioneer Services
○ Digital Self-Service Portals
The confirmed scope of this framework will be determined as a result of the market and customer engagement.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on May 26, 2026. Last refreshed 21 days ago. Reference: 049048-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Government Commercial Agency

Government Commercial Agency has issued 120 procurement notices on BidsFactory, including 2 currently open and 102 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Architecture & Engineering Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 26, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 049048-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Government Commercial Agency in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is £500,000,000 - £500,000,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.