Rapiscan Equipment Maintenance
About This Opportunity
TranslatedThis tender concerns the provision of maintenance services for Rapiscan equipment. The scope of work involves ensuring the optimal functioning and longevity of these specialized systems, which are critical for security screening operations. The contract will cover routine preventive maintenance, as well as corrective maintenance and repairs as needed. Bidders are expected to demonstrate a proven track record in servicing sophisticated security screening technology, specifically Rapiscan systems. Key requirements will likely include the availability of qualified technicians, access to genuine spare parts, and adherence to strict service level agreements. The location for these services is not explicitly stated but is implied to be within the operational area of the contracting entity. This procurement falls within the security and technology sector, focusing on the maintenance and support of essential screening infrastructure. The objective is to secure a reliable and efficient maintenance service to minimize downtime and ensure the continuous operation of the Rapiscan equipment, thereby supporting the overall security objectives of the organization. Further details regarding the specific types of Rapiscan models, the duration of the maintenance contract, and the evaluation criteria will be provided in the full tender documentation.
This is a services contract in the security and defense, information and communication technology and humanitarian aid sectors, with a focus on IT support and Border Security. Located in Chile, Latin America, this opportunity is open to firms and consortiums.
Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the security and defense sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: SpanishThis tender invitation pertains to the maintenance of Rapiscan equipment, a critical component in ensuring the operational efficiency and effectiveness of security screening processes. The contracting authority, based in Chile, is seeking qualified vendors with experience in the servicing and maintenance of advanced security technology.
Rapiscan systems are widely used in various sectors including transportation, border security, and event management, necessitating that the selected contractor demonstrates a comprehensive understanding of the specific maintenance requirements associated with such equipment. Typical requirements for this type of tender include the provision of preventative maintenance, emergency repairs, and technical support for the Rapiscan systems.
Proposals should outline the contractor's qualifications, including certifications, previous experience with similar equipment, and the ability to provide timely service and support. Additionally, bidders may be required to present a detailed maintenance plan, highlighting the methodologies and tools to be employed, as well as the expected timelines for both routine and emergency interventions.
The tender emphasizes the importance of maintaining high standards of safety and compliance with regional regulations, ensuring that all maintenance work adheres to industry best practices. Interested parties are encouraged to review the tender documentation thoroughly to understand the specific criteria and deliverables expected by the contracting authority. This opportunity represents a vital engagement for vendors specializing in security equipment maintenance, contributing to the overall safety and security framework in Chile.
Data provenance
This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
How can I submit a bid?
Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to HEMISCAN SPA. The award notice is archived on BidsFactory for transparency and market intelligence.
What type of contract is this?
This is a Services contract in the Security, Defense & Justice sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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