MAINTENANCE AND TECHNICAL SUPPORT OF SIEM SECURITY PLATFORM

This tender, identified by process code SIE-BCE-2025-024-2457, is issued by the Central Bank of Ecuador (BANCO CENTRAL DEL ECUADOR) for the provision of maintenance and technical support services for its Security Information and Event Management (SIEM) platform. The contracting modality is Electronic Reverse Auction (Subasta Inversa Electrónica).

The core requirement of this procurement is the supply of maintenance and repair services, along with technical support, for computing equipment related to the SIEM platform. The estimated value for this service is USD 131,785.71, specified as a single unit. While the description is concise, it implies the need for specialized expertise in managing and maintaining a critical security infrastructure. Potential bidders are expected to demonstrate their capability to ensure the continuous operation, optimal performance, and security of the SIEM system. This includes addressing potential hardware and software issues, providing timely technical assistance, and potentially offering updates or upgrades to maintain the platform's effectiveness against evolving cyber threats. The Central Bank of Ecuador is seeking a reliable partner to safeguard its information security environment through robust technical support and maintenance.

This is a works contract in the governance and public administration sector. Located in Ecuador, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of USD 131,786.

Published through SERCOP Ecuador, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the governance and public administration sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. This contract has already been awarded. The information is published for transparency and market intelligence purposes.