MAP for effective grievance and remedy in the global supply chain for …

Awarding authority: INKOTA-netzwerk e.V. Note: service.bund.de is only the publication platform for tenders; responsibility for the content and accuracy of individual offers (and thus for the duration of publication, early termination, publication dates, and offer deadlines) lies exclusively with the respective tendering organization. Therefore, please use only the contact details of the tendering institution from the announcement if you:

Tender: This is a public tender, following the principles of transparency, equal treatment, and traceability. All applications will be evaluated according to the published criteria.

Assignment: These Terms of Reference define the scope of services to be provided under a consultancy contract to support the mapping, onboarding and training of stakeholders in the footwear and leather industry in India to establish an effective grievance and remedy system.

Duration: A longtime assignment between August 2026 and September 2029

Tendering Organization: INKOTA-netzwerk e.V. (hereinafter abbreviated as INKOTA) has been working in development campaigning, public relations and educational work for more than 50 years. Critical dialogue and participation in multi-stakeholder initiatives, such as the Textiles Partnership, are part of the work. The same applies to the partnership in development projects in the Global South. The advertised service will be provided within the project “MAP for effective grievance and remedy in the global supply chain for footwear and leather goods through community-based worker resource centres” which is implemented between 01.10.2025 and 30.09.2029. The project is jointly implemented by one Indian NGO and the lead organization INKOTA which is based in Germany. Main donor is the German Federal Ministry for Economic Cooperation and Development (BMZ), whose current funding guidelines for the Civil Society Grant, effective as of January 1st, 2025, must be followed. The overall objective of the project is to improve working conditions and health protection for employees in the footwear and leather industry in Uttar Pradesh and Tamil Nadu by establishing a functioning OECD-compliant grievance and remedy system within the value chains of German companies. For this purpose, the project aims to commit at least 7-10 companies (including purchasing companies as well as producers) to long-term cooperation in the Multi-Actors-Partnership (MAP) and to build up the necessary capacity among them to implement an effective complaints system. Through Workers Resource Centres (WRC) in selected factories, the project also directly supports workers in exercising their rights. In order to establish meaningful stakeholder engagement and to draw up a concrete work plan for the companies to follow, INKOTA is seeking for support in facilitating peer learning and the exchange of expertise among relevant stakeholders of the Multi-...