Market Research Services

Export Development Canada - EDC

Published: Jul 31, 2026

Updated: Aug 6, 2026

Source: CanadaBuys - Government of Canada

About This Opportunity

This is a services contract in the Research and trade and industry sectors, with a focus on Trade Policy. Located in Canada, North America, this opportunity is open to firms and consortiums. Proposals must be submitted before September 16, 2026.

Published through CanadaBuys - Government of Canada, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the Research sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

EDC relies on a strong market and customer research program to guide its strategy, brand, customer experience design, and business decisions. This program includes flagship initiatives such as:

Trade Confidence Index (TCI): a biannual study tracking exporter sentiment and outlook.

Brand Tracker ongoing monitoring of EDC’s reputation, relevance, and trust.

Customer and Partner Journey Research: understanding experiences across awareness, onboarding, servicing, and renewal. Includes our annual relationship survey with customers which measures the Net Promoter Score (NPS)

Employee and Partner Experience Studies: examining the internal and ecosystem factors that influence customer outcomes.

EDC manages most survey fieldwork internally using EDC’s enterprise research platform, and external sample providers for respondent recruitment. For these projects, EDC typically seeks analytical and insight support from research partners who specialize in data cleaning, weighting, analysis, interpretation, sample and results validation, ensuring privacy of personally identifiable information, and storytelling
In other cases, particularly when qualitative research or complex quantitative studies are required, EDC may engage firms for full-service delivery, covering all phases of research from design through to reporting.
The insights generated through these activities support corporate reporting, Board reports, brand and communications decisions, product development, performance measurement, external reporting, and communications.
Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.. Method: Competitive - Open bidding. Trade Agreements: *Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
*Canada-Chile Free Trade Agreement (CCFTA)

Data provenance

This notice is sourced from CanadaBuys - Government of Canada and was originally published on July 31, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Export Development Canada - EDC

Export Development Canada - EDC has issued 23 procurement notices on BidsFactory, including 3 currently open and 0 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Security, Defense & Justice. All notices are published for Canada. Notices are distributed via CanadaBuys - Government of Canada. Most recent publication: July 31, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Research & Innovation sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Canada. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit CanadaBuys - Government of Canada to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 16, 2026. You have 41 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Export Development Canada - EDC in Canada. The authority is responsible for evaluating bids, awarding the contract, and managing performance.