Professional Services for the Definition and Implementation of the eKOGUI Culture Positioning Strategy and User Satisfaction Measurement Mechanisms

The National Agency for Legal Defense of the State (AGENCIA NACIONAL DE DEFENSA JURÍDICA DEL ESTADO) is seeking professional services to advise the Information Management Directorate. The consultancy will focus on defining and implementing a strategy to position the eKOGUI culture within the organization. Additionally, the selected professional will be responsible for designing mechanisms to measure and improve user satisfaction with the eKOGUI system, specifically concerning the functional and technical support provided. This direct contracting process, reference CD-141-2026, is for a duration of 210 days and is located in Bogotá, Distrito Capital. The objective is to enhance the effective use and user experience of the eKOGUI system, ensuring its strategic positioning and continuous improvement through user feedback and support.

This is a services contract in the information and communication technology, media and communication and security and defense sectors. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 63.0 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.