Tenders/Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services Development, Upgrade and Support
Awarded🇮🇪IrelandServicesThis tender has expired

Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services Development, Upgrade and Support

Department of Agriculture Food and the Marine
Published: Aug 24, 2022
Updated: Jun 17, 2026
Source: ireland_etenders_csv

About This Opportunity

Award notice from Department of Agriculture Food and the Marine (Ireland) — Microsoft Dynamics 365 Customer Relationship Management system and. ICT & digital.

This is a services contract in the information and communication technology, media and communication and general supplies sectors, with a focus on Office Equipment. Located in Ireland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 4.0 million.

Published through ireland_etenders_csv, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Spend Category: Information and Communication Technology, and Office Equipment. Procedure: Open Procedure. Competition Type: Bespoke. Threshold: OJEU. Duration: 36 months. Bids received: 5.

Data provenance

This notice is sourced from ireland_etenders_csv and was originally published on August 24, 2022. Last refreshed 7 days ago. Reference: 221126. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Department of Agriculture Food and the Marine

Department of Agriculture Food and the Marine has issued 356 procurement notices on BidsFactory, including 11 currently open and 320 awarded contracts. Activity concentrates in Construction & Civil Works, Architecture & Engineering Services, and Agriculture & Food Security. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: June 19, 2026.

Frequently asked questions about this tender

How much was the contract awarded for?

| Codec-dss Limited - T/A Codec was awarded the contract for €1,546,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit ireland_etenders_csv to access the full notice, required documents, and submission instructions. Quote reference 221126 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to | Codec-dss Limited - T/A Codec. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Department of Agriculture Food and the Marine in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Find tenders like this automatically

Set up alerts and filters that match your business — never miss a relevant opportunity again.

See plans

Key Details

Submission Deadline
Sep 27, 2022
Deadline passed
Estimated Budget
Up to €4,000,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
English
Reference
221126

Source

i
ireland_etenders_csv
Official Source

Contracting Authority

Department of Agriculture Food and the Marine
🇮🇪Ireland

Matching Experts

Are you a consultant?

Join our Expert Network and get matched with relevant tenders.