Tenders/Migration TK system Open Scape Voice incl. applications for the city of Münster - citeq
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Migration TK system Open Scape Voice incl. applications for the city of Münster - citeq

Auto-translated from German
Original title: Migration TK-System Open Scape Voice inkl. Applikationen für die Stadt Münster - citeq
Stadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement
Published: Sep 1, 2026
Updated: Sep 1, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a supplies contract in the information and communication technology sector, with a focus on Software, Hardware and Network Infrastructure. Located in Germany, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before September 24, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: German
Der AG schreibt die Beschaffung von Server Hardware, Hypervisor, Storage (vSAN), Netzwerkswitche und die Durchführung des Softwareupdates der Open Scape Voice V10 auf das aktuelle Release V11 inkl. aller angeschlossenen Applikationen. Im Rahmen der Migration soll der Hypervisor VM-Ware gegen Proxmox ersetzt werden. Da das vorhandene Open Scape Contact Center nicht auf Proxmox virtualisierbar ist und auch vom Hersteller Mitel nicht mehr weiterentwickelt wird, soll die Migration auf das Mitel CX Contact Center erfolgen. Außerdem soll die Wartung des Systems inkl. Softwarewartung übernommen werden. Im Rahmen der Wartung müssen folgende Leistungen erbracht werden: - Wartung, inkl. Softwarewartung der TK-Systeme, inkl. DECT - Branches - Session-Border-Controler - UC-System mit Voicemail, CTI, One Number Service, Webcollaboration - Alarmserver (newvoice) - Netzwerkkomponenten zur Verbindung der TK-Systeme - Server- & Storage-Systeme zur Virtualisierung und Datensicherung der TK-Systeme und Applikationen - Betrieb der Serversysteme & Storage, inkl. Betriebssystem - Remote Service 7x 24 x 365 - On Site-Service - Patch-Management & Release-Management - Incident-Management Zusätzlich werden Leistungen als Kauf, Montage und Wartung zur Erweiterung bzw. Austausch von TK-Komponenten als Warenkorb über die Vertragslaufzeit abgefragt. Die Leistung müssen spätestens zum 01.04.2027 erbracht werden. Notwendige Maßnahmen zur Übernahme der Wartung z.B. - Migration der Bestands Systeme - Einarbeitung in die Systemdokumentation und Systeme - OnBoarding von Mitarbeitern - Einrichtung von Remote Zugängen auf Seiten des AN, damit die Fernwartungszugänge des AG verwendet werden können - Registrierung / Umregistrierung des Servicepartners beim Hersteller müssen vom AN vollumfänglich vor der Serviceübernahme erfolgen. - Der AN liefert mit Angebotsabgabe einen Migrationsplan mit Meilensteinen

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 1, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Stadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement

Stadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement has issued 152 procurement notices on BidsFactory, including 12 currently open and 84 awarded contracts. Activity concentrates in Construction & Civil Works, Information & Communication Technology, and General Supplies & Services. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU), Vergabe NRW (Germany), and DÖE Bekanntmachungsservice (Germany). Most recent publication: September 1, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Stadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 24, 2026. You have 24 days left to prepare and submit your proposal to the contracting authority.

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Key Details

Submission Deadline
Sep 24, 2026
24 days remaining
Contract Type
Supplies
Eligibility
Firms / Consortiums
Language
German

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Stadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement
🇩🇪Germany

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