Tenders/Missions for the execution of "Quality" investigations and audits: Mystery shopping with tourism professionals in Reunion Island
Awarded🇫🇷FranceServices

Missions for the execution of "Quality" investigations and audits: Mystery shopping with tourism professionals in Reunion Island

Auto-translated from French
Original title: MISSIONS D'EXECUTION D'AUDITS ENQUETES "QUALITE" CLIENTS MYSTERES CHEZ LES PROFESSIONNELS DU TOURISME DE L'ILE DE LA REUNION
Comité Régional du Tourisme
Published: May 19, 2026
Updated: May 21, 2026
Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to MYSTERE CONSULTING — €89,900

Browse open General Supplies & Services tenders in France

About This Opportunity

This is a services contract in the general supplies sector. Located in France, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 8.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: French
Le présent marché a pour objet la réalisation des audits externes en clients mystères, dans le cadre de la démarche : - Qualité Tourisme Ile de La Réunion (QTIR) - Destination d'excellence (DEX) - Contrôle des prestations touristiques suite à la réception des plaintes de clients. Le présent marché est un accord-cadre mono-attributaire à bons de commande passé selon une procédure adaptée conformément aux articles R.2123-1 ; R.2123-4 ; R.2123-5, R.2162-1, R 2162-2, R2162-4, R2162-5, R.2162-6 et R.2162-13 ; R.2162-14 du code de la commande publique. Le marché est conclu sans minimum et avec un maximum estimé pour toute sa durée à 89 900 euro(s) HT. Le marché ne fait pas l'objet d'un allotissement car il ne comporte pas de prestations distinctes. En tout état de cause, la dévolution du marché en plusieurs lots risquerait de rendre techniquement difficile et certainement plus coûteuse l'exécution des prestations. En effet, les audits doivent être réalisés par un seul prestataire, pour des raisons d'homogénéité

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on May 19, 2026. Last refreshed today. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Comité Régional du Tourisme

Comité Régional du Tourisme has issued 7 procurement notices on BidsFactory, including 0 currently open and 6 awarded contracts. Activity concentrates in Transport & Logistics, Culture, Heritage & Tourism, and Monitoring, Evaluation & Learning. All notices are published for France. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: May 19, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to MYSTERE CONSULTING. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Comité Régional du Tourisme in France. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

MYSTERE CONSULTING was awarded the contract for €89,900. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in France. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Estimated Budget
€8 - €8
Contract Type
Services
Eligibility
Firms / Consortiums
Language
French

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Comité Régional du Tourisme
🇫🇷France

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