MOPAC: London Victim and Witness Service: Universal Adult Support Service
About This Opportunity
MOPAC: London — services contract awarded in United Kingdom by Mayor's Office for Policing and Crime. Awarded to Victim Support (GBP 16.9M, Mar 2024).
This is a services contract in the health and medical services sector, with a focus on Primary Healthcare. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.
A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here;
https: //www.find-tender.service.gov.uk/Notice/031392-2023?origin=SearchResults&p=1
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on April 30, 2026. Last refreshed today. Reference: 039879-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Mayor's Office for Policing and Crime
Mayor's Office for Policing and Crime has issued 71 procurement notices on BidsFactory, including 21 currently open and 41 awarded contracts. Activity concentrates in Governance & Public Administration, Security, Defense & Justice, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: May 18, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to Victim Support. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Mayor's Office for Policing and Crime in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Victim Support was awarded the contract for £16,860,156. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 039879-2026 when communicating with the contracting authority.
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