Procurement of Facility Management and Maintenance System for the City of Zagreb

This tender concerns the procurement of a unique, integrated information system for the management and maintenance of facilities belonging to the City of Zagreb. The system is intended to serve as a central register for all city-owned objects, regardless of their form or type. It must provide a comprehensive, consistent, up-to-date, and essential digital repository of analytical data at the level of individual objects or their components. The primary objective is to ensure integral support for all business processes related to the management of this recorded property throughout its entire lifecycle. The system will facilitate efficient oversight and maintenance of the city's diverse infrastructure and assets. Key functionalities will likely include asset tracking, maintenance scheduling, work order management, and data analysis to optimize resource allocation and operational efficiency. The procurement falls under the CPV code 72212000-4, which relates to "Off-the-shelf software package development services". This initiative aims to modernize the city's asset management capabilities, ensuring better planning, execution, and monitoring of facility operations and maintenance activities, thereby contributing to improved service delivery and cost-effectiveness for the City of Zagreb.

This is a services contract in the information and communication technology, urban development and housing and general supplies sectors. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 2.6 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.