Maintenance Services for Accounting and Financial Management Software Solution for the Banking Agency of the Federation of Bosnia and Herzegovina

This tender is for the procurement of maintenance services for a software solution used for accounting and financial management. The services are required for the Banking Agency of the Federation of Bosnia and Herzegovina (FBiH). The objective is to ensure the continued optimal performance, reliability, and security of the existing software system. The scope of work includes technical support, bug fixing, software updates, and potentially system enhancements as needed. Access to the Agency's premises in Sarajevo is required for maintenance, as remote access is not permitted. This indicates a need for on-site technical intervention. The procurement falls under the 'Computer and Related Services' category. Bidders must demonstrate proven experience in maintaining similar financial management software, possess the necessary technical skills, and adhere to the strict security and confidentiality requirements applicable to a financial regulatory body. The contract aims to secure expert support to maintain the integrity and functionality of critical financial systems.

This is a services contract in the general supplies sector. Located in Bosnia and Herzegovina, Europe, this opportunity is open to firms and consortiums, with an estimated budget of BAM 18,000.

Published through Bosnia e-JN, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.