Tenders/Nammiskills Platform upgrade through platform development., data warehousing CRM and Data management with Improvement to the AI and Data Functionalities of the platform
Open🇱🇧LebanonSupplies

Nammiskills Platform upgrade through platform development., data warehousing CRM and Data management with Improvement to the AI and Data Functionalities of the platform

Published: Oct 19, 2026
Updated: Oct 27, 2026
Source: WB - World Bank

About This Opportunity

Invitation for Bids | Project: Digital Skilling for Employment in Lebanon | Method: Request for Proposals | Ref: LB-FORWARDMENA-575936-GO-RFP

This is a supplies contract in the infrastructure, education and training and transport and logistics sectors, with a focus on Scholarships. Located in Lebanon, Middle East & North Africa, this opportunity is open to firms and consortiums.

Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for the supply of goods in the infrastructure sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

**Project:** Digital Skilling for Employment in Lebanon

Specific Procurement Notice (SPN)

Request for Proposals without Prequalification

Information Systems (Design, Supply and Installation)

Purchaser: Forward Digital Mena
Project: Digital Skilling for Employment (DSE) Project – P506407
Contract Title: Design, Development and Deployment of an AI-Enabled Digital Skills and Employment Platform (nammiskills V2)
Country: Lebanon
Grant No.: TF-D1121
RFP No.: LB-FORWARDMENA-575936-GO-RFP
Issued on: 19 October 2026

1. Forward Digital Mena has received financing from the World Bank toward the cost of the Digital Skilling for Employment (DSE) Project (P506407), and intends to apply part of the proceeds toward payments under the contract for Design, Development and Deployment of an AI-Enabled Digital Skills and Employment Platform (nammiskills V2). For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank's Disbursement Guidelines for Investment Project Financing, except for those payments which the contract provides to be made through letter of credit.

2. Forward Digital Mena now invites sealed Proposals from eligible Proposers for Design, Development, Deployment, Integration, Testing, Commissioning, and Support of an AI-enabled Digital Skills and Employment Platform (nammiskills V2) in Lebanon.

The assignment includes the enhancement and further development of the existing nammiskills platform, including its Learner, Employer and Administrator spaces, AI-enabled functionalities, Customer Relationship Management (CRM) setup and configuration and the provision of the required CRM subscriptions, third-party integrations, data and system migration, cloud deployment, security and data protection requirements, training, documentation, warranty and post-deployment support.

The Information System (IS) is expected to be implemented over a period of 27 weeks. The contract shall also cover the provision of CRM subscriptions, maintenance, technical support and related follow-up services, as specified in the RFP, through 31 December 2027, which constitutes the contractual completion date.

3. The procurement process will be conducted through international competitive procurement using Request for Proposals (RFP) as specified in the World Bank's Procurement Regulations for IPF Borrowers, September 2025 ("Procurement Regulations"), and is open to all eligible Proposers as defined in the Procurement Regulations.

4. Proposals will be evaluated in accordance with the evaluation process set out in the RFP document. The following weightings shall apply: Rated Criteria (including technical and non-price factors): 70%; Proposal cost: 30%.

5. Interested eligible Proposers may obtain further information from Forward Digital Mena, Attention: Michelle Boustany, Procurement Specialist, at procurement@forwardmena.org. The Request for Proposals document will be available electronically as specified below.

6. The Request for Proposals document in English will be provided free of charge to interested eligible Proposers upon submission of a written request by email to procurement@forwardmena.org. The Request for Proposals document will be sent electronically by email.

7. Proposals must be submitted physically to the address indicated below or electronically by email to procurement@forwardmena.org on or before 30 November 2026 at 12:00 noon (Beirut local time). Electronic submission will be permitted. Late Proposals will be rejected.

For electronic submission, Proposals shall be submitted in two separate parts: (i) the Technical Part and (ii) the Financial Part. Both parts shall be submitted as separate encrypted, password-protected electronic files. Passwords shall not be included in the submission email.

The password for the Technical Part shall be provided during the scheduled Technical Proposal opening, following the Purchaser's instructions. The password for the Financial Part shall not be provided at the time of Proposal submission or during the Technical Proposal opening.

The Technical Parts will be opened on 30 November 2026 at 12:30 PM (Beirut local time), in the presence of Proposers' designated representatives who choose to attend, either physically or virtually. Virtual connection details will be communicated to Proposers in advance.

The Financial Parts shall remain unopened and inaccessible to the Purchaser during the technical evaluation. Following completion of the technical evaluation, only Proposers whose Technical Parts qualify for progression to the financial evaluation will be invited to provide the passwords for their Financial Parts for the subsequent Financial Proposal opening. The location, date and time of the Financial Proposal opening will be communicated to those Proposers in accordance with the RFP.

8. All Proposals must be accompanied by a Proposal Security of USD 15,000 (Fifteen Thousand United States Dollars), in hard copy, in accordance with the requirements specified in the RFP document.

9. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful Proposer's beneficial ownership as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form included in the RFP document.

10. The address referred to above is:

Forward Digital Mena
Attention: Procurement Specialist
BDD 1294 Building, Bachoura Street, 2nd Floor
Beirut, Lebanon
Telephone: +961 76 792140
Email: procurement@forwardmena.org
Website: www.forwardmena.org

Data provenance

This notice is sourced from WB - World Bank and was originally published on October 19, 2026. Last refreshed today. Reference: OP00476094. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Digital Skilling for Employment in Lebanon

Digital Skilling for Employment in Lebanon has issued 8 procurement notices on BidsFactory, including 1 currently open and 1 awarded contracts. Activity concentrates in Transport & Logistics, Education & Training, and Information & Communication Technology. All notices are published for Lebanon. Notices are distributed via WB - World Bank. Most recent publication: October 19, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00476094 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Digital Skilling for Employment in Lebanon in Lebanon. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Infrastructure sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Lebanon. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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