National Primary Care Clinician Database (NPCCD)

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Published: May 12, 2026

Updated: Jun 2, 2026

Source: uk_fts

This tender has been awarded

Awarded to Sword IT Solutions — £486,000

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

United Kingdom contract award (ICT & digital): National Primary Care Clinician Database (NPCCD). By The Common Services Agency (more commonly known as. Awarded.

This is a services contract in the information and communication technology sector, with a focus on IT support. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information

The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). Two tender responses were received and evaluated in line with the published award criteria; overall scores were close, demonstrating a competitive outcome.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on May 12, 2026. Last refreshed 2 days ago. Reference: 043462-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) has issued 221 procurement notices on BidsFactory, including 57 currently open and 122 awarded contracts. Activity concentrates in Information & Communication Technology, Health & Medical, and Education & Training. All notices are published for United Kingdom. Notices are distributed via Public Contracts Scotland and UK FTS - Find a Tender Service. Most recent publication: June 4, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Sword IT Solutions was awarded the contract for £486,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 043462-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Sword IT Solutions. The award notice is archived on BidsFactory for transparency and market intelligence.