Tenders/NLFT Service Desk and End User Technology Services - Open Market Engagement (RFI)

NLFT Service Desk and End User Technology Services - Open Market Engagement (RFI)

North London NHS Foundation Trust

Published: Nov 13, 2026

Updated: Nov 13, 2026

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on artificial intelligence. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

North London NHS Foundation Trust (NLFT) is undertaking an Open Market Engagement exercise to inform its future sourcing strategy for Service Desk and End User Technology Services. The Trust is seeking market feedback on service delivery models, transition approaches, service management capabilities, innovation opportunities, automation, AI-enabled services and indicative commercial arrangements. Suppliers are invited to review the Request for Information (RFI) documentation and submit responses via the Atamis procurement portal. This exercise is issued for market engagement purposes only and does not constitute a call for competition, procurement exercise or commitment by the Trust to procure any services. North London NHS Foundation Trust is undertaking an Open Market Engagement exercise relating to the future provision of Service Desk and End User Technology Services. The Trust is seeking supplier feedback regarding service delivery models, transition approaches, user support arrangements, automation and AI capabilities, service management tooling, innovation opportunities, commercial models and implementation considerations. Interested suppliers are invited to review the Request for Information (RFI) documentation available through the Atamis portal and submit responses by the stated deadline. This exercise is being undertaken solely for market engagement purposes and is not a call for competition. Additional information: The Authority may use external technical, commercial and procurement advisers to review responses received through this market engagement exercise. All advisers are subject to appropriate confidentiality and conflict of interest arrangements. Participation in this exercise will not provide any supplier with an advantage in any subsequent procurement process. The Authority reserves the right not to commence any procurement arising from this market engagement activity.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on November 13, 2026. Last refreshed today. Reference: 108028-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About North London NHS Foundation Trust

North London NHS Foundation Trust has issued 14 procurement notices on BidsFactory, including 1 currently open and 6 awarded contracts. Activity concentrates in Health & Medical, Education & Training, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: November 13, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 108028-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by North London NHS Foundation Trust in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.