Nurse Call Systems

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Published: Apr 14, 2026

Updated: May 20, 2026

Source: uk_fts

This tender has been awarded

Awarded to Care-Com Systems (SW) Ltd — £123,039

Browse open Health & Medical tenders in United Kingdom

About This Opportunity

United Kingdom contract award (healthcare): Nurse Call Systems. By NHS Wales Shared Services Partnership-Procurement. Awarded to Care-Com Systems (SW) Ltd (GBP.

This is a services contract in the health and medical services, legal services and environment and climate sectors, with a focus on Hospitals, Medical Equipment, Mental Health and Intellectual Property. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

NWSSP on behalf of Cwm Taf Morgannwg UHB is has appointed Care-Com Systems (SW) Ltd to renew its nurse call, affray alarm, and communication systems installed across the following sites:
• Princess of Wales Hospital (POW) – Various Wards
• Maritime Mental Health Unit
• Glanrhyd Medium Secure Unit – Affray Alarm System
• Glanrhyd – Appleton Clinic
• Glanrhyd – Caswell Clinic Alarm Monitoring System
• Dewi Sant Hospital
The products are all designed, manufactured, and commissioned by Carecom. These systems operate on a closed protocol architecture, and all firmware, micro controller programming, and communication protocols are the intellectual property of Carecom. As a result, no other provider is able to deliver maintenance, software support, or system upgrades to the equipment installed across these sites.
Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment. Due to this, only the original manufacturer can safely and lawfully provide the required services.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on April 14, 2026. Last refreshed today. Reference: 033812-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) has issued 967 procurement notices on BidsFactory, including 17 currently open and 781 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via Sell2Wales and UK FTS - Find a Tender Service. Most recent publication: May 20, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Care-Com Systems (SW) Ltd was awarded the contract for £123,039. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 033812-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Care-Com Systems (SW) Ltd. The award notice is archived on BidsFactory for transparency and market intelligence.