Maintenance of the Information System for Office Operations and Procurement (spin)

This tender concerns the procurement of maintenance services for the "spin" Information System, which is designed for office operations and procurement processes. The scope of work is detailed in the Project Task and Bill of Quantities, which are integral parts of the tender documentation. The contracting authority is seeking a service provider capable of ensuring the continued functionality, reliability, and optimal performance of this critical information system. Key aspects of the maintenance services likely include software updates, bug fixes, technical support, system monitoring, and potentially system enhancements or upgrades to meet evolving operational needs. The successful bidder will be responsible for maintaining the integrity and security of the system, ensuring seamless integration with other relevant systems, and providing timely assistance to users. This procurement is essential for the efficient management of administrative and procurement activities, underscoring the importance of robust and well-maintained IT infrastructure. Further details regarding specific technical requirements, service level agreements, and performance indicators will be found within the attached Project Task and Bill of Quantities. Interested parties are advised to review these documents thoroughly to understand the full extent of the maintenance obligations and to prepare a comprehensive proposal that addresses all stipulated requirements.

This is a services contract in the information and communication technology sector, with a focus on IT support and Enterprise Systems. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 400,000.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.