Maintenance of the NOVA software package for supporting local government operations and maintenance of the information system

This tender seeks a service provider for the maintenance of the NOVA software package, which is used to support the operations of local government. Additionally, it includes the maintenance of the broader information system. The scope of services required encompasses ensuring the continuous functionality, reliability, and security of the NOVA software and associated IT infrastructure. This includes routine maintenance, software updates, bug fixes, technical support, and potentially system upgrades. The objective is to ensure that local government administrations can effectively utilize the NOVA system for their daily tasks and that the overall information system operates smoothly. Bidders are expected to demonstrate expertise in managing and maintaining complex software packages and information systems, particularly those used in public administration. The contract will ensure the uninterrupted operation of critical government services supported by this technology.

This is a services contract in the information and communication technology, construction and civil works and general supplies sectors. Located in Bosnia and Herzegovina, Europe, this opportunity is open to firms and consortiums, with an estimated budget of BAM 8,400.

Published through Bosnia e-JN, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.