One Call Lifeline Units
About This Opportunity
This is a services contract in the governance and public administration sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work.
OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework.
Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 1, 2026. Last refreshed 3 days ago. Reference: 051174-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Stockton on Tees Borough Council
Stockton on Tees Borough Council has issued 59 procurement notices on BidsFactory, including 5 currently open and 49 awarded contracts. Activity concentrates in Governance & Public Administration, Health & Medical, and Architecture & Engineering Services. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
How much was the contract awarded for?
CAREIUM UK LIMITED was awarded the contract for £122,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 051174-2026 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to CAREIUM UK LIMITED. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Stockton on Tees Borough Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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