BUSINESS PROCESS OUTSOURCING S.A.S - CD-SEG-02501-2026

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Original title: Outsourcing de procesos empresariales s.a.s - cd-seg-02501-2026

Gobernación Norte de Santander*

Published: Jan 28, 2026

Updated: Apr 29, 2026

Source: SECOP II Colombia (Date-Filtered)

This tender has been awarded

Awarded to Outsourcing de Procesos Empresariales S.A.S.

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Summary

Translated

This tender, CD-SEG-02501-2026, involves the provision of services for the update, maintenance, support, and training of the software known as the Information System for Public Entities (Sistema de Información para Entidades Públicas - SIEP). This system will be used to manage document management processes within the Gobernación De Norte De Santander. These processes include the registration, control, and processing of incoming and outgoing correspondence, internal communications, PQRSd (Petitions, Complaints, Suggestions, Compliments, and Denunciations), judicial processes, disciplinary processes, and general archive law compliance. The contracting entity is Gobernación Norte de Santander. The contract type is 'Prestación de servicios' (Provision of Services), and the modality is 'Contratación directa' (Direct Contracting). The location is Cúcuta, Norte de Santander. The objective is to ensure efficient and compliant document management through the effective utilization of the SIEP software.

Description

Prestar los servicios de actualización, mantenimiento, acompañamiento y capacitación del software denominado sistema de información para entidades públicas -SIEP para administrar en la Gobernación De Norte De Santander los procesos de gestión documental (radicación, control y trámite de la correspondencia entrante saliente comunicaciones internas, pqrsd, procesos judiciales, procesos disciplinarios y ley general de archivo

Entidad contratante: Gobernación Norte de Santander*

Ubicación: Cúcuta, Norte de Santander

Tipo de contrato: Prestación de servicios

Modalidad: Contratación directa

Referencia: CD-SEG-02501-2026

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About This Opportunity

This is a services contract in the information and communication technology and education and training sectors, with a focus on Software. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 121.3 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.