PA 085/2024.1 - Acquisition of services for the use of a Platform for the APA Whistleblowing Channel
About This Opportunity
TranslatedThis tender, identified by PA 085/2024.1, is for the acquisition of services related to the use of a platform for the 'APA Whistleblowing Channel'. APA likely refers to the Agência Portuguesa do Ambiente (Portuguese Environment Agency) or a similar entity. A whistleblowing channel is a system that allows individuals to report concerns or misconduct within an organization safely and confidentially. The procuring entity requires a technological platform that facilitates the reception, management, and investigation of such reports. The services will likely include the provision, implementation, and maintenance of this secure online platform. Key features may include anonymous reporting options, case management tools, workflow automation, and reporting functionalities. Bidders are typically technology providers specializing in compliance, ethics, or secure communication solutions. The evaluation criteria will focus on the platform's security features, usability, compliance with data protection regulations (like GDPR), and the provider's support services. This acquisition aims to strengthen transparency and accountability within the organization.
This is a supplies contract in the information and communication technology, construction and civil works and environment and climate sectors, with a focus on Rehabilitation and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 7,668.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, designated PA 085/2024.1, is being issued by the Agência Portuguesa do Ambiente (APA) in Portugal for the acquisition of services related to the utilization of a Whistleblowing Platform. The contracting authority, APA, is seeking to establish a robust and secure channel for individuals to report irregularities, misconduct, or other relevant information.
This procurement falls under the category of information technology and communication services, specifically focusing on the implementation and ongoing operation of a digital platform designed to facilitate confidential and anonymous reporting.
The tender anticipates proposals from qualified service providers with proven experience in developing and managing such specialized platforms. Typical requirements for this type of service include the provision of a secure, user-friendly interface accessible via web and potentially mobile applications. Key functionalities expected would encompass secure data storage, case management workflows, user authentication, and robust audit trails. The platform should also adhere to relevant data protection regulations, such as the GDPR, ensuring the confidentiality and integrity of all reported information. Furthermore, the service provider will be expected to offer comprehensive technical support, regular system maintenance, and potentially training for APA personnel. The objective is to establish a reliable and efficient system for promoting transparency and accountability within the organization.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 12, 2026. Last refreshed 6 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Agência Portuguesa do Ambiente, IP
Agência Portuguesa do Ambiente, IP has issued 229 procurement notices on BidsFactory, including 6 currently open and 217 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Transport & Logistics. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 18, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €7,668. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Closer Consultoria Lda.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Agência Portuguesa do Ambiente, IP in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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