Patient App (PatApp)

This tender concerns the procurement of a Patient App (PatApp), including all necessary implementation services, technical services, and ongoing support. The PatApp is intended to serve as a central digital interface between patients and Vivantes. It will enable users to access medical information, manage appointments, communicate with the practice or clinic, and access test results and documents. The objective of this procurement is to establish a user-friendly and secure solution that facilitates digital access to healthcare services and makes a sustainable contribution to patient care. Detailed information regarding performance requirements and quantities can be found in the 3_Service Description and the 4_Requirements Catalogue. The scope of work involves the development, deployment, and maintenance of a comprehensive digital platform designed to enhance patient engagement and streamline healthcare management within the Vivantes network. Key functionalities will include secure patient portals, appointment scheduling and reminders, secure messaging capabilities for patient-provider communication, and access to personal health records and medical documentation. The selected provider will be responsible for ensuring the app's compliance with all relevant data protection regulations and healthcare standards, providing robust technical support, and delivering continuous updates and improvements to the platform. This initiative aims to improve the overall patient experience by offering convenient and accessible digital tools for managing their health journey.

This is a supplies contract in the health and medical services and information and communication technology sectors, with a focus on digital health systems, Software and Enterprise Systems. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the health and medical services sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.