PLM Service Management Support - PP-UKIFS-369
About This Opportunity
United Kingdom contract award (education & training): PLM Service Management Support - PP-UKIFS-369. By UK Industrial Fusion Solutions LTD. Awarded to TECHNIA.
This is a services contract in the education and training, information and communication technology and trade and industry sectors, with a focus on Cloud Services. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
1. Summary of Requirement
UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.
2. Key Technical Scope
•Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users.
•Support migration from UKAEA Ivanti ticketing system to STEP ticketing system.
•Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026).
•Provide training materials and support for up to 20 PLM capabilities.
•Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance.
•Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on April 13, 2026. Last refreshed 5 days ago. Reference: 033208-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About UK INDUSTRIAL FUSION SOLUTIONS LTD
UK INDUSTRIAL FUSION SOLUTIONS LTD has issued 23 procurement notices on BidsFactory, including 0 currently open and 14 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 033208-2026 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to TECHNIA Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by UK INDUSTRIAL FUSION SOLUTIONS LTD in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
TECHNIA Limited was awarded the contract for £400,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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