Tenders/Preferred Supplier List Refresh 2026/27

Preferred Supplier List Refresh 2026/27

Transport Focus

Published: Oct 28, 2026

Updated: Oct 28, 2026

About This Opportunity

This is a framework agreement contract in the transport and logistics sector, with a focus on Rail Transport, Urban Mobility, Logistics and Freight. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the transport and logistics sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

Transport Focus is an independent public body and is the operating name of the Passengers’ Council, formerly known as the Rail Passengers’ Council. It was set up by Parliament to protect the interests of Britain’s rail passengers, England’s bus and tram passengers outside London and coach passengers on scheduled domestic services in England. In addition to representing passengers, Transport Focus now represents users of the Strategic Roads Network (SRN) in England. We also work closely with Welsh and Scottish Governments. We are an executive non-departmental public body sponsored by the Department for Transport. Our mission is to get the best deal for passengers and road users. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. The purpose of this upcoming procurement exercise is to invite suitably qualified and experienced Suppliers to be listed on the Transport Focus Preferred Supplier List Framework Agreement for Customer Satisfaction and Reporting Services. Planned for early 2027, Transport Focus expects to appoint a number of Suppliers across two (2) Lots to deliver Customer Satisfaction Surveys and Reporting Services across its portfolio. Lot 1 covers qualitative research services; suppliers will need proven expertise in a range of qualitative research techniques including focus groups, depth interviews, deliberative techniques and ethnography. Lot 2 covers quantitative research services; suppliers will need proven expertise in a range of quantitative research techniques, including face-to-face, telephone, self-completion, mystery shopping and online surveys. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-services./ZR8677N683 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/ZR8677N683

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on October 28, 2026. Last refreshed today. Reference: 102209-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Transport Focus

Transport Focus has issued 7 procurement notices on BidsFactory, including 1 currently open and 5 awarded contracts. Activity concentrates in Transport & Logistics, Information & Communication Technology, and Architecture & Engineering Services. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: October 28, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 102209-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Transport Focus in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Framework agreement contract in the Transport & Logistics sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.