Provision of maintenance service for Ricoh multifunction devices

Auto-translated from Portuguese

Original title: Prestação de serviço de manutenção a multifuncionais Ricoh

Município de Monchique

Published: Mar 6, 2026

Updated: Jun 21, 2026

Source: Portal BASE (Portugal)

This tender has been awarded

Awarded to JRJ- Comércio de Equipamentos de Escritório Lda.

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About This Opportunity

Translated

This tender concerns the provision of maintenance services for Ricoh multifunction devices. The contract aims to ensure the optimal functioning and longevity of the organization's printing and copying equipment. The scope of work is expected to include routine maintenance, troubleshooting, repair of malfunctions, and replacement of parts as needed for a specified period. Bidders will likely be required to demonstrate proven experience in servicing Ricoh equipment, possess qualified technical personnel, and adhere to strict service level agreements. The specific location for service delivery and the duration of the contract will be detailed in the full tender documents. This service is crucial for maintaining operational efficiency and minimizing downtime associated with office equipment. Interested parties should review the tender documentation carefully for eligibility criteria, submission deadlines, and evaluation methodologies. The contract will be awarded based on a combination of technical and financial proposals, emphasizing reliability, cost-effectiveness, and responsiveness of the service provider. This procurement falls within the operational support sector, focusing on essential office technology maintenance.

This is a services contract in the information and communication technology, transport and logistics and construction and civil works sectors, with a focus on Rehabilitation, Software, Hardware and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 25,935.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

This tender, originating from Portugal and published on the BASE (Official Public Procurement Portal), seeks a qualified service provider for the maintenance of Ricoh multifunction devices. The contracting authority, whose identity is available through the BASE portal, is looking to establish a contract for comprehensive technical support and repair services for their fleet of Ricoh multifunctional printers.

This procurement is a service contract focused on ensuring the optimal operational performance and longevity of essential office equipment. Typical requirements for such tenders often include scheduled preventative maintenance, on-demand repair services for hardware and software issues, the provision of spare parts, and potentially on-site technical assistance. Bidders are expected to demonstrate extensive experience in servicing Ricoh equipment, possess qualified and certified technicians, and adhere to stringent service level agreements. The scope may also encompass remote diagnostics, firmware updates, and potentially managed print services. Companies with a proven track record in delivering reliable and efficient maintenance solutions for office technology, particularly within the Portuguese market, are encouraged to participate. Further details regarding specific service levels, response times, contract duration, and evaluation criteria will be provided within the full tender documentation accessible via the BASE platform.

Data provenance

This notice is sourced from base_gov_pt and was originally published on March 6, 2026. Last refreshed 4 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Município de Monchique

Município de Monchique has issued 51 procurement notices on BidsFactory, including 0 currently open and 47 awarded contracts. Activity concentrates in General Supplies & Services, Transport & Logistics, and Construction & Civil Works. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 17, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €25,935. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to JRJ- Comércio de Equipamentos de Escritório Lda.. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Município de Monchique in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.