Provision of Mobile Communication Services with Citizens - SMS2GOV
About This Opportunity
TranslatedThe tender titled 'Provision of Mobile Communication Services with Citizens - SMS2GOV' seeks qualified service providers to deliver mobile communication solutions aimed at enhancing interaction between government entities and citizens. This initiative is part of a broader effort to improve public service delivery through the use of technology. Key requirements for bidders include demonstrated experience in mobile communication services, the ability to ensure data security and privacy, and compliance with relevant telecommunications regulations. The project is expected to facilitate efficient communication channels for citizens to access government services, receive important notifications, and engage with public sector initiatives. Interested parties must submit their proposals detailing their technical capabilities, project timelines, and cost estimates. The location for service provision will primarily focus on urban areas where government services are most needed. The sector involved is public administration, with a strong emphasis on digital transformation and citizen engagement. This tender represents an opportunity for innovative companies to contribute to the modernization of public communication strategies and improve the overall citizen experience with government services.
This is a services contract in the information and communication technology, transport and logistics and humanitarian aid sectors, with a focus on Telecommunications, IT support and Protection. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 7,519.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThe tender titled "Prestação de Serviços de Comunicações Móveis com o Cidadão - SMS2GOV" seeks to establish a contract for mobile communication services that facilitate direct interaction between governmental bodies and citizens in Portugal. This initiative is part of a broader effort to enhance public communication and improve the efficiency of governmental services through the use of mobile technology.
The contracting authority, while not explicitly stated, operates under the framework of public contracts in Portugal, which integrates both the mainland and autonomous regions. The primary objective of this tender is to procure comprehensive mobile communication services that include, but are not limited to, the provision of SMS capabilities to disseminate information, notifications, and alerts to citizens effectively.
Typically, bidders will be expected to demonstrate their capacity to deliver reliable and secure mobile communication solutions that comply with relevant regulations and standards. This may involve showcasing previous experience in similar projects, detailing the technological infrastructure to be employed, and outlining strategies for ensuring data protection and privacy.
Potential suppliers should be prepared to provide evidence of their ability to manage high volumes of messages while maintaining service quality and availability. Additionally, bidders may be required to offer technical support and ongoing maintenance services as part of the contract. This tender represents an important opportunity for service providers in the telecommunications sector to contribute to the advancement of public service communication in Portugal.
Data provenance
This notice is sourced from base_gov_pt and was originally published on February 13, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Município de Silves
Município de Silves has issued 100 procurement notices on BidsFactory, including 5 currently open and 84 awarded contracts. Activity concentrates in General Supplies & Services, Transport & Logistics, and Construction & Civil Works. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: May 19, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €7,519. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Associação de Informática da Região Centro (AIRC). The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Município de Silves in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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