Provision of Services for the Operation of the G/INTERAQUA Solution and Digital Charging of Branches and Integration of the SIG with the Customer Management System

This tender seeks the provision of services related to the operation of the G/INTERAQUA solution, digital charging of branches, and the integration of the Geographic Information System (SIG) with the Customer Management System. This is an ad hoc procedure for the acquisition of SIG management services. The objective is to ensure the efficient functioning and integration of these critical IT systems. The scope of work likely includes managing and maintaining the G/INTERAQUA platform, implementing digital charging processes for various branches or departments, and establishing seamless data flow between the SIG and the Customer Management System. This integration is crucial for improving data accuracy, operational efficiency, and customer service. Bidders are expected to possess expertise in IT system management, GIS, customer relationship management (CRM) systems, and system integration. The evaluation will focus on the bidder's technical capabilities, proposed methodology, project management approach, experience, and cost. The successful service provider will be responsible for the successful operation and integration of these systems, contributing to enhanced data management and operational performance.

This is a supplies contract in the information and communication technology, architecture and engineering and Monitoring Evaluation sectors, with a focus on Project Management, Software, geospatial systems and Enterprise Systems. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 104,065.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.