Provision of Professional Training Services, Certified Modular Training, under Operation No. PESSOAS-FSE+-01125900, for UFCD 3382 - Customer Service and Assistance.
About This Opportunity
TranslatedThis tender seeks providers for professional training services, specifically 'Certified Modular Training', as part of Operation No. PESSOAS-FSE+-01125900. The training focuses on UFCD 3382, which corresponds to 'Customer Service and Assistance'. This indicates a program aimed at enhancing the skills of individuals in customer-facing roles. The operation number suggests that this training is co-financed by the European Social Fund (ESF+), aligning with broader European employment and social inclusion objectives. The contracting authority is likely an entity responsible for workforce development, education, or employment services. The objective is to equip participants with the necessary competencies to effectively handle customer interactions, resolve issues, and provide high-quality service. Certified modular training implies a structured curriculum broken down into specific modules, each leading to a certification upon successful completion. This tender aims to secure qualified training providers capable of delivering high-standard, accredited courses in customer service.
This is a consulting contract in the education and training, Youth and gender and inclusion sectors, with a focus on Curriculum and Workforce. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 625.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the education and training sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortuguesePrestação de Serviços de Formação Profissional, Formação Modular Certificada, ao abrigo da Operação n.º PESSOAS-FSE+-01125900, para a UFCD 3382 - Atendimento e assistência a clientes.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 18, 2026. Last refreshed 15 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About J. Canão, Lda
J. Canão, Lda has issued 45 procurement notices on BidsFactory, including 0 currently open and 45 awarded contracts. Activity concentrates in Education & Training, Youth & Employment, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 12, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to José Amorim Gonçalves do Rego. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by J. Canão, Lda in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €625. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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