Tenders/PROVISION OF MANAGED AND CONTINUOUS BUSINESS PROCESS OUTSOURCING - BPO SERVICES, MULTICHANNEL RELATIONSHIP CENTER, DATA PROCESSING, EVIDENCE GENERATION, AND TECHNOLOGICAL INTEGRATION APPLIED TO THE PORTABILITY JOURNEY OF BANKING PRODUCTS AND SERVICES, TO BE EXECUTED NATIONALLY.
Open🇧🇷BrazilServices

PROVISION OF MANAGED AND CONTINUOUS BUSINESS PROCESS OUTSOURCING - BPO SERVICES, MULTICHANNEL RELATIONSHIP CENTER, DATA PROCESSING, EVIDENCE GENERATION, AND TECHNOLOGICAL INTEGRATION APPLIED TO THE PORTABILITY JOURNEY OF BANKING PRODUCTS AND SERVICES, TO BE EXECUTED NATIONALLY.

Auto-translated from Portuguese
Original title: PRESTAÇÃO DE SERVIÇOS GERENCIADOS E CONTINUADOS DE BUSINESS PROCESS OUTSOURCING - BPO, CENTRAL DE RELACIONAMENTO MULTICANAL, TRATAMENTO DE DADOS, GERAÇÃO DE EVIDÊNCIAS E INTEGRAÇÃO TECNOLÓGICA APLICADOS À JORNADA DE PORTABILIDADE DE PRODUTOS E SERVIÇOS BANCÁRIOS, A SEREM EXECUTADOS NO TERRITÓRIO NACIONAL.
CAIXA ECONOMICA FEDERAL
Published: Sep 11, 2026
Updated: Sep 12, 2026
Source: brazil_pncp_df

About This Opportunity

This is a services contract in the finance and banking and information and communication technology sectors, with a focus on Banking. Located in Brazil, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of BRL 17.8 million. Proposals must be submitted before October 2, 2026.

Published through PNCP Distrito Federal, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Portuguese
PRESTAÇÃO DE SERVIÇOS GERENCIADOS E CONTINUADOS DE BUSINESS PROCESS OUTSOURCING - BPO, CENTRAL DE RELACIONAMENTO MULTICANAL, TRATAMENTO DE DADOS, GERAÇÃO DE EVIDÊNCIAS E INTEGRAÇÃO TECNOLÓGICA APLICADOS À JORNADA DE PORTABILIDADE DE PRODUTOS E SERVIÇOS BANCÁRIOS, A SEREM EXECUTADOS NO TERRITÓRIO NACIONAL. Órgão: CAIXA ECONOMICA FEDERAL Local: Brasília, Distrito Federal Modalidade: Concorrência - Eletrônica

Data provenance

This notice is sourced from PNCP Distrito Federal and was originally published on September 11, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About CAIXA ECONOMICA FEDERAL

CAIXA ECONOMICA FEDERAL has issued 622 procurement notices on BidsFactory, including 14 currently open and 118 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Finance & Banking. All notices are published for Brazil. Notices are distributed via PNCP Distrito Federal and Brazil PNCP. Most recent publication: September 9, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by CAIXA ECONOMICA FEDERAL in Brazil. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Finance & Banking sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to R$17,790,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Brazil. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit PNCP Distrito Federal to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is October 2, 2026. You have 20 days left to prepare and submit your proposal to the contracting authority.

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Key Details

Submission Deadline
Oct 2, 2026
20 days remaining
Estimated Budget
Up to R$17,790,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Portuguese

Source

brazil_pncp_df
brazil_pncp_df
Official Source

Contracting Authority

CAIXA ECONOMICA FEDERAL
🇧🇷Brazil

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