Provision of software maintenance and technical support services - 00-2026-hcon-050

The ESE Hospital Piloto Jamundí in Colombia is seeking to contract services for the maintenance and technical support of its R-FAST software. This tender focuses on ensuring the optimal functioning and continuous availability of this critical software system within the hospital. The services required include regular maintenance, troubleshooting, and technical assistance to address any issues that may arise. The goal is to guarantee the reliability and efficiency of the R-FAST software, which is essential for the hospital's operations. The contract is for a duration of 90 days. The procurement is being conducted under a special contracting regime, suggesting specific regulations apply to this type of service for public health institutions. The location is not defined but is associated with Valle del Cauca. This contract underscores the importance of robust IT infrastructure and support for healthcare service delivery.

This is a services contract in the health and medical services and information and communication technology sectors, with a focus on Hospitals and IT support. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 34.0 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.