Assistance services for disabled persons and persons with reduced mobility

This tender concerns the provision of assistance services for disabled persons and persons with reduced mobility (PRM) in the context of air travel. The services are mandated by Regulation (EC) No 1107/2006, which establishes common rules on compensation and assistance to passengers in the event of denied boarding, cancellation or long delay of flights. The specific objective is to ensure that passengers with disabilities and reduced mobility receive the necessary support and care throughout their journey, from check-in to boarding and upon arrival. This includes, but is not limited to, assistance with check-in procedures, security screening, boarding and disembarking aircraft, and baggage claim. The scope of work may also involve providing specific equipment or facilities to facilitate their travel. The contracting authority seeks to engage a service provider capable of delivering high-quality, reliable, and compliant assistance, adhering strictly to the provisions of the aforementioned regulation. Potential bidders should demonstrate a strong understanding of the specific needs of PRM and disabled passengers, as well as experience in providing similar services within an airport environment. The contract aims to enhance the travel experience for all passengers, ensuring accessibility and equal opportunities in air transport.

This is a services contract in the transport and logistics and social protection sectors, with a focus on Disability and Social Work. Located in France, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the transport and logistics sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.