Terms of Reference for IUCN Consultancy
Title: Provision of Catering/Canteen Services – Wasaa Complex
There will be a mandatory site visit on the 14/09/2026 at Wasaa Conservation centre
on Mukoma Road, off Magadi Road
Objective of the Consultancy
This consultancy has the following objective(s):
1. To appoint a competent catering service provider capable of operating a professional
catering service from the IUCN ESARO Wasaa Campus.
2. To secure reliable, high-quality, and value-for-money routine catering services (tea
and lunch) for IUCN staff and authorised users.
3. To establish a contractual arrangement for the provision of additional catering
services for meetings, conferences, and official events on a call-off basis.
4. To ensure the service provider maintains high standards of food quality, hygiene,
safety, service, and environmental sustainability.
Background
Project Reference: Cost Centre
Donor reference: Cost Centre
About IUCN
IUCN is a membership Union uniquely composed of both government and civil society
organisations. It provides public, private and non-governmental organisations with the
knowledge and tools that enable human progress, economic development and nature
conservation to take place together.
Created in 1948, IUCN is now the world’s largest and most diverse environmental network,
harnessing the knowledge, resources and reach of more than 1,400 Member organisations
and around 15,000 experts. It is a leading provider of conservation data, assessments and
analysis. Its broad membership enables IUCN to fill the role of incubator and trusted
repository of best practices, tools and international standards.
IUCN provides a neutral space in which diverse stakeholders including governments, NGOs,
scientists, businesses, local communities, indigenous peoples organisations and others can
work together to forge and implement solutions to environmental challenges and achieve
sustainable development.
Working with many partners and supporters, IUCN implements a large and diverse portfolio
of conservation projects worldwide. Combining the latest science with the traditional
knowledge of local communities, these projects work to reverse habitat loss, restore
ecosystems and improve people’s well-being.
Terms of Reference for Consultancy v1 March2024
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About the Project
• IUCN puts at the disposal of the Caterer, basic kitchen facilities at its offices at Wasaa
Conservation Centre, Mukoma Road off Magadi Road and the canteen area for free
in the condition they are in at the time of signing an agreement. An updated inventory
will be signed by both parties as part of the agreement.
• IUCN is currently sourcing for a credible catering service provider to offer catering
services from its fully equipped Kitchen and cafeteria for IUCN staff. NOTE that the
Kitchen is fully equipped by IUCN
• IUCN covers the cost of electricity and water to be able to subsidize the cost of the
meal for its staff.
• Operating in an environment where the kitchen facilities, the canteen area, the
electricity, and water are for free, the cost of the meals are considered subsidized,
thus, the Caterer offers food and beverage at a reasonable rate.
• No minimum guarantee will be furnished to the Caterer for consumption of food items.
He/she is advised to maintain the highest quality at the minimum possible prices to
attract the maximum number of IUCN staff to avail themselves for the canteen
services.
Description of the Assignment
Canteen Services Required
The Caterer
• Provides a variety of food, snacks, and beverage services to the IUCN staff and
visitors. Please provide Lunch Menu for the week (Monday to Thursday) under
Annex 2. Please also fill in the consumables list below under Annex 1 and the Bakery
menu under Annex 3.
• Provides coffee break service during meetings (coffee/milk/Tea and some bites) as
per the request. Please provide your offer under Annex 2
• Avail a bakery shop and offer variety of bakery products. Please provide your
offer under Annex 3
• Provides catering service during events (farewell, birthday, etc.) as per the request
(above provided prices may be used)
Obligations of the Caterer
• The Caterer is required to keep the facilities clean and to maintain high standards of
hygiene and to ensure that the food and beverage served are fresh and of good
quality in order to ensure the health and well-being of people consuming is in no way
put at any risk whatsoever.
• The Caterer ensures periodic inspection of the cafeteria from a competent local
authority and obtains a health certificate.
• The Caterer confirms always having and ensuring compliance with all requirements
(trade, commercial, health, legal and any other, if relevant) needed to carry out the
terms of this service. Please provide such documents.
• The Caterer is responsible for ensuring the equipment in the kitchen is used and
maintained in good working order. Damage and breakage due to bad manipulation,
carelessness will be the responsibility of the caterer.
Terms of Reference for Consultancy v1 March2024
• Utilities, mainly city water and electricity shall be paid for by the IUCN. Cooking gas is
at the cost of the caterer. The Caterer ensures the use of utility responsibly and
economically.
• Employ their own skilled and experienced staff to run the catering roles to include
service and kitchen production
• Ensure current service standards (timeliness, quality, quantity, price and variety) are
maintained or improved.
• Maintain the highest standards of cleanliness for the kitchen and food storage areas
and ensure set hygiene standards are always observed.
• Observe all employment laws while providing personal details of all staff deployed to
work at IUCN.
• Ensure all staff handling food items have a valid food handler’s certificate; and will
organize and pay for the bi-annual medical check-up to ensure staff are free from any
infections. [...]
Procurement details
Reference: IUCN-26-09-Provision of Catering/Canteen Services – Wasaa Complex-684
Procedure: SOP1 - Open Procedure
Procurement type: Consulting
IUCN office (lead): ESARO Kenya
Requisitioning unit: ESARO - Finance (KE)
Project: P90281 Finance, ESARO
Country of performance: Kenya
Expected contract duration: 3 Years
Estimated contract value: 25,000-199,999 CHF
Currency of proposals: KES - Kenyan shilling
Language of documents: English
Deadline for questions: 16 September 2026 20:59 UTC
Deadline for technical and financial proposals: 06 October 2026 20:59 UTC
Expected contract award date: 01 January 2027 20:59 UTC
Documents
- Terms of Reference: Terms_of_Reference_Provision of Catering services.pdf
- Conditions for Participating: Conditions for Participating ENG-SPA-FRA.docx
- Standard contract: Standard Agreement.docx
The International Union for Conservation of Nature (IUCN) is a membership union of government and civil society organisations working on nature conservation and sustainable development. IUCN procures consulting services, goods and works for its projects worldwide through the IUCN Procurement Portal. For all contracts above CHF 25,000 IUCN selects contractors through a formal competitive tendering process under its Standard Operating Procedure 1 (Open Procedure). Interested bidders must register on the portal, review the Terms of Reference, the Conditions for Participating and the standard contract, and submit their technical and financial proposals through the portal before the stated deadline. Questions must be raised through the portal's Q&A function before the deadline for questions.