Provision Of Customer Experience (CX) Consultancy Services
About This Opportunity
Award by Land Transport Authority (Singapore, consulting): Provision Of Customer Experience (CX). Awarded to THOUGHTWORKS PTE. LTD. (SGD 1, Nov 2025).
This is a consulting contract in the Consulting sector. Located in Singapore, Asia, this opportunity is open to firms and consortiums, with an estimated budget of SGD 1.
Published through GeBIZ Awards, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the Consulting sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Agency: Land Transport Authority. Awarded to: THOUGHTWORKS PTE. LTD..
Data provenance
This notice is sourced from GeBIZ Awards and was originally published on November 5, 2025. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Land Transport Authority
Land Transport Authority has issued 225 procurement notices on BidsFactory, including 16 currently open and 132 awarded contracts. Activity concentrates in Transport & Logistics, Governance & Public Administration, and Construction & Civil Works. All notices are published for Singapore. Notices are distributed via GeBIZ Awards and GeBIZ Singapore. Most recent publication: May 20, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit GeBIZ Awards to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to THOUGHTWORKS PTE. LTD.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Land Transport Authority in Singapore. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Consulting sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
THOUGHTWORKS PTE. LTD. was awarded the contract for SGD 1. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Singapore. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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