Tenders/Provision of Customer Services Officers in Customer Service Centre of Environmental Protection Department in Hong Kong
Awarded🌍HKServices

Provision of Customer Services Officers in Customer Service Centre of Environmental Protection Department in Hong Kong

Environmental Protection Department
Published: Mar 28, 2025
Updated: May 20, 2026
Source: hong_kong_gld

About This Opportunity

Hong Kong contract award (environment & climate): Provision of Customer Services Officers in Customer Service Centre of. By Environmental Protection.

This is a services contract in the environment and climate sector. Located in HK, Asia, this opportunity is open to firms and consortiums, with an estimated budget of HKD 8.4 million.

Published through Hong Kong GLD, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the environment and climate sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Department: Environmental Protection Department. Tender Procedure: Open. Item/Quantity: 24-month contract. Awarded to: Worldwide Flight Services (Hong Kong) Limited. Contract Value: HK$8,384,979.36. Chinese: 為香港環境保護署顧客服務中心提供顧客服務主任

Data provenance

This notice is sourced from Hong Kong GLD and was originally published on March 28, 2025. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Environmental Protection Department

Environmental Protection Department has issued 71 procurement notices on BidsFactory, including 0 currently open and 70 awarded contracts. Activity concentrates in Environment & Climate, Humanitarian & Emergency Response, and Governance & Public Administration. Tenders span 2 countries including BB and HK. Notices are distributed via Hong Kong GLD and Barbados Government. Most recent publication: April 15, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit Hong Kong GLD to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Worldwide Flight Services (Hong Kong) Limited. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Environmental Protection Department in HK. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Environment & Climate sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Worldwide Flight Services (Hong Kong) Limited was awarded the contract for HK$8,384,979. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in HK. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Sectors & Categories

Key Details

Estimated Budget
HK$8,384,979 - HK$8,384,979
Location
🌍HKAsia
Contract Type
Services
Eligibility
Firms / Consortiums
Language
English

Source

hong_kong_gld
hong_kong_gld
Official Source

Contracting Authority

Environmental Protection Department
🌍HK

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