Conducting debt collection and enforcement of receivables arising from issued demands for payment of additional fees and transport charges

This tender concerns the provision of services for debt collection and enforcement of receivables. The services are to be performed from April 1, 2025, to March 31, 2026. The scope of work involves managing the recovery of outstanding payments related to additional fees and carriage charges. These charges stem from various violations, including traveling without a valid ticket, lacking documentation for discounted or free travel, and infringing regulations regarding the carriage of animals and goods on public transport. It also covers fees for vehicle stops or route changes, as well as administrative fees for cancelling additional charges for passengers of the Krakow Metropolitan Transport (KMK) system who have received payment demands. A crucial aspect of this tender is the continuation of debt collection and enforcement activities for receivables that originated from payment demands issued between February 1, 2016, and January 31, 2025, but which were not concluded before the contract's commencement date. The successful bidder will be responsible for all aspects of the collection process, adhering strictly to the terms and conditions stipulated in the contract and its integral attachments. This includes pursuing both administrative and legal avenues for recovery where necessary, ensuring compliance with all relevant laws and regulations governing debt collection and enforcement in Poland.

This is a services contract in the finance and banking and legal services sectors, with a focus on Debt Management and Legal Aid. Located in Poland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of PLN 5.3 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.